Repeat prescriptions

New Patients

If you have been ordering regular repeat prescriptions from your previous GP,  you will need to show your current repeat prescription slip from your previous GP to the Dispensary before you will be issued with any medication from us. You may then be issued with a new repeat prescription slip from our computer system.

To order

To order your next prescription the slip should be dated and completed indicating which items are required. The request can then be placed in the box sited in the foyer (by the dispensary) or when the surgery is closed, in the general letterbox situated on the perimeter fence by the main gates. If you have repeat prescriptions already set up on our system and they are currently authoised (i.e. in date and the doctor hasn’t asked to see you to review the need for them) if you have registered for our online service you can order repeat prescriptions online by clicking the Systmonline link on our homepage. Prescription forms will be available for collection IN FIVE WORKING DAYS (excludes weekends and Bank Holidays) from the dispensary during their opening hours. We are unable to accept any repeat prescription requests over the telephone, however requests can be faxed to 01462 832728. The local chemists provide a prescription collection service, if you would like to take advantage of this, please inform dispensary, but you will need to allow FIVE WORKING DAYS’ NOTICE. Alternatively, a stamped addressed envelope can be left with the request for it to be posted, either to your home or the chemist of your choice.

Dispensed from here

Patients living in some parts of Arlesey and Henlow, who live more than a mile as the crow flies from a chemist, can apply to have their medication dispensed here. Prescription requests should be made as above, however FIVE WORKING DAYS’ NOTICE is required.